Thank you for visiting and shopping at GLU90. This Shipping Policy outlines the terms and conditions regarding the shipping of products purchased through our website, https://glu90.com. By placing an order, you agree to the terms outlined below.

1. Shipping Locations

We currently ship to:

United States: All 50 states, including Alaska and Hawaii.

International Destinations: Select countries outside of the United States. Availability and delivery times may vary by location.

If your country is not listed during checkout, we may not ship to your location at this time.

2. Processing Time

Orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another email when your order has shipped, including tracking details.

Please note: During periods of high demand, processing times may take longer. We appreciate your patience and understanding.

3. Shipping Rates and Delivery Times

Shipping costs and estimated delivery times will be calculated at checkout based on your location and the shipping method selected. Delivery times are approximate and subject to carrier schedules.

Domestic (United States):

Standard Shipping: 5-7 business days

Expedited Shipping: 2-4 business days

International:

Standard International Shipping: 7-21 business days

Expedited International Shipping: 5-10 business days

Important: Delivery times may vary due to customs clearance processes, local carrier delays, or other unforeseen circumstances.

4. Order Tracking

Once your order has shipped, you will receive a tracking number via email. Use this tracking number to monitor the progress of your shipment.

5. Shipping Carriers

We partner with reputable shipping carriers, including:

USPS

UPS

FedEx

DHL (for international shipments)

6. Customs, Duties, and Taxes (International Orders)

For international shipments, customs fees, import duties, and taxes may apply. These charges are not included in your order total and are the responsibility of the customer. We recommend checking with your country’s customs office for more details before placing an order.

7. Lost or Damaged Shipments

If your shipment is lost or damaged during transit, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure you receive your order.

Steps to Report a Problem:

Provide your order number and tracking details.

Share photos of any damage (if applicable).

Give us time to coordinate with the shipping carrier.

8. Shipping Restrictions

Certain products may have shipping restrictions based on the destination due to local regulations. If your order is impacted, we will notify you immediately and work to find a solution.

9. Incorrect or Undeliverable Address

Please ensure that your shipping address is correct and complete. If a package is returned to us due to an incorrect or undeliverable address:

We will contact you to confirm the correct address.

You may be responsible for additional shipping costs to reship the package.

10. Changes to this Policy

We reserve the right to update or modify this Shipping Policy at any time. Changes will be effective immediately upon posting on the website. Please review this policy periodically for updates.

We are committed to providing a smooth and reliable shipping experience. Thank you for choosing GLU90!